Call centre agents wantend at Midrand

Answer incoming calls and respond to customer’s emails Management and resolve customer complaints identify, and resolve customer complaints

· Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary. Complete call logs and reports Other duties as assigned

· Exciting and dynamic working environment

· Friendly colleagues and team leaders willing to assist

· Should have the following personalities

Confident and able to work under Pressure

Good Communication skills

Can work independently in a team

High Personal Motivation

Enthusiastic and willing to Learn

Adaptable, Learn Quickly

Agents will be performing General Call Centre Duties, Inbound and Outbound, Customer service and so many others.

Apply here

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