Only Persons With A Disability To Apply – Bradshaw LeRoux Consulting, Pretoria

YOU WILL

• Plan and coordinate administrative procedures and systems
• Provide administrative support to Internal and External SLA/OLA
• Monitor and report end to end SLA/OLA performance of agreements
• Monitor and Report on Project monitoring and reporting – track and advise on project related metrics
• Produce monthly SLA meetings and track action items
• Prepare monthly project reports
• Assist with the development of ICT processes and procedures documents
• Conduct and report on end user satisfaction surveys
• Assist in procurement of ICT software, hardware, and associated peripherals
• Create request for quotations and Terms of reference where applicable
• Effectively manage ICT Assets through Configuration Management Data Base
• Assist in user training

ICT Administrative Co-ordinator (Service Desk) – Pretoria – Only Persons With A Disability To Apply, Pretoria – Careers24

Candidate Requirements

Qualification requirements are:

• National Diploma/Degree in Information Technology or equivalent (NQF 6)
• Minimum of 2-3 years’ experience working in an ICT environment
• Good understanding of Personal Computers, peripheral devices and currently Microsoft applications and technologies
• Good understanding of ITIL Processes
• Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities
• Proven ability to be flexible and work hard, both independently and in a team environment
• Excellent communication and writing skills

ICT Administrative Co-ordinator (Service Desk) – Pretoria – Only Persons With A Disability To Apply, Pretoria

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