- experience and qualifications
3 – 5 years relevant experience.
It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable responsibilities
Manage costs / expenses within approved budget to achieve cost efficiencies
Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
Resolve all customer queries efficiently, and within agreed timelines.
Provide efficient and effective administration support to ensure accuracy in the functional area.
Comply with governance in terms of legislative and audit requirements
Set up and maintain filing systems for the business unit to ensure efficient service is provided
Maintenance of all administrative processes for the departments operational activities
Provide timeous and accurate Management Information.
Manage own development to increase own competencies
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies